Privacy Policy

How we collect, use, and protect your personal information.

Last updated: June 2025

ShineWpride ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

  • Personal information: name, email address, phone number, shipping and billing address
  • Order information: products purchased, payment details (processed securely by our payment providers — we do not store full card numbers)
  • Account information: login credentials if you create an account
  • Usage data: IP address, browser type, pages visited, and cookies (see below)
  • Communications: messages you send us via contact forms or email

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer service communications
  • Improve our website, products, and customer experience
  • Send marketing emails (only with your consent — you can unsubscribe anytime)
  • Prevent fraud and ensure security
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal data. We may share information with:

  • Service providers: payment processors, shipping carriers, email platforms, and analytics tools that help us operate our business
  • Legal requirements: when required by law, court order, or to protect our rights
  • Business transfers: in connection with a merger, acquisition, or sale of assets

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Request data portability
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at privacy@shinewpride.com.

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access to personal data. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.

Questions about privacy? Contact us at privacy@shinewpride.com or visit our Contact page.